Privacy Policy

Last updated: October 28, 2026

Beyond Excellent Detailing ("we," "us") is an auto detailing business based in Covington, Kentucky. This policy explains what information we collect through beyondexcellentdetailing.com, our online booking, our Detailing Membership and our promotions, and how we use it.

Information we collect

Contact details you give us: your name, phone number, email address and address.
Booking details: the service you choose, the date and time, your vehicle and any notes you add.
Payment information: payments and membership subscriptions are processed by our payment providers (Wix Payments and Square). We do not store your full card number.
Messages: anything you send us through our forms, by email, text or phone.
Promotion entries: if you enter a giveaway or raffle, the name, email and ticket number you submit.
Basic website data: like most websites, our site host (Wix) automatically collects things like your browser type, device, pages visited and IP address, and uses cookies to keep the site working and to measure visits.

How we use it

To schedule, confirm, remind you about and complete your appointments.
To process payments and manage your Detailing Membership.
To answer your questions and provide customer service.
To run promotions and contact winners.
To send you offers and updates by email if you have agreed to receive them. Every marketing email includes an unsubscribe link.
To improve our website and services.

Who we share it with

We do not sell your personal information. We share it only with the service providers that help us run the business, such as Wix (website and booking), Square (payments, memberships and customer records) and Google (calendar scheduling), and only as needed to provide our services, or when required by law.

You can block or delete cookies in your browser settings. Some parts of the site, such as online booking, may not work properly without them.

Your choices

You can ask us to see, correct or delete the personal information we hold about you, or to stop sending you marketing messages, at any time by contacting us below.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Beyond Excellent Detailing, Covington, KY

Phone: 859-468-7466

Email: info@beyondexcellentdetailing.com